![]() Once I’ve finished, it also just means it's a lot easier to check as well, rather than having to look down through every section. Our participants said they liked this page showing them their information and giving them the chance to go back and change anything they weren't happy with. Online forms created with GOV.UK Forms all end with a simple 'Check your answers’ page. I do like that familiarity every time I come to a form, and it’s something I’ve begun to kind of notice when I'm on the government website.įorms using the GOV.UK Design System all look the same, increasing their sense of trust and familiarity. GOV.UK Forms uses the GOV.UK Design System, and our participants commented that they recognised the visual style as being a government site and something that they could trust. There was strong support for the online forms across the sample group we tested, with everyone stating they preferred the forms created using GOV.UK Forms. Some of these were document-based forms in PDF or Word format and some were online forms created using GOV.UK Forms. ![]() We asked them to complete a range of simple forms and share their thinking as they did so. We ran some user research sessions with members of the public to understand their experiences of using government forms. But we wanted to check in with the people who end up using those forms - the members of the public who need to submit information to government. We’ve been doing lots of testing with the immediate users of GOV.UK Forms - civil servants who create forms. ![]() ![]() We learned some interesting things from users about why they find online forms easier to use. We’ve been testing forms created using our tool with the public, and found they much preferred online forms to PDFs and other document-based versions. GOV.UK Forms makes creating an online, accessible form as easy as creating a document. We’re making it easier for departments to build digital services here at GDS and we’ve built a tool to make it easy to create online forms for GOV.UK without any specialist digital skills. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |